QA in GameDev. How to: build outsource processes, hire the right people and successfully release projects

Lecture from a young gamedev outsourcing company. The experience of the QA Lead who came to the formed team of testers. Challenges when creating processes that did not exist before. Implementation of new approaches and style of task setting. Analysis of team performance and effectiveness. Delivery of projects and their support after. How to properly learn from mistakes and build a team and documentation.