Ultimate survival guide to outsourcing your work all good practices and deadly
Bartosz Lewandowski
- Hall:
- Earth Hall (QA and Loc/Animation Track)
What the talk is about
Bartosz Lewandowski explains how clients and vendors can build healthy outsourcing relationships, using localization, voice-over and linguistic testing (LQA) examples. He covers five principles: symmetry (calm, objective communication, partnership rather than master and servant, quick answers), modesty (not questioning the vendor's expertise), anticipation (don't postpone localization, check the text before voice recording, leave buffer time), reasonable expectations (the "maximum quality, speed and minimum price" triangle doesn't exist, and a lowball price costs more later) and transparency (talk about problems openly instead of going silent). Each is backed by a real case. In Q&A he advises at least a short LQA pass and keeping functional and linguistic testing separate. Useful for developers and publishers ordering localization or QA.