Cases of resolving the conflicts between customer and sound designer

What the talk is about

Irina Chaban, who manages a game audio studio team and handles client communication, walks through three conflict cases between a developer and a sound designer. In the first, the client stubbornly held to their own concept, several iterations missed, and the collaboration broke off, then resumed thanks to an outside specialist and an honest, well-argued letter. In the second, the developer gave no references and no meaningful feedback. In the third, the studio overestimated its abilities on a military project whose changes it was never told about. Takeaways: agree on terms upfront, ask clarifying questions, give concrete feedback, keep remote contractors updated, avoid deciding under emotion, admit your limits honestly, and bring in a mediator. Useful for outsourcing studios, sound designers and developers.